Hear From Happy Customers

See what our customers have
to say about their experience
with Hinkle Outdoor Living.

Testimonials

Top rated
Hinkle Outdoor Living4.8
Based on 143 reviews
michelle de souza
5 months ago
Hinkle was thorough in their planning. They installed drainage around the pool and my yard in order for the project to last and for us to enjoy a clean space. They followed through on my requests all the way till the end. And they responded to my calls in a timely fashion. The pool is beautiful, too!
Response from the owner:Thank you for the kind review. We’re so glad you’re enjoying your beautiful pool and clean outdoor space. Thoughtful planning, drainage, communication, and follow-through are all important to us, so it means a lot to hear that reflected in your experience. We appreciate you trusting Hinkle Outdoor Living.
Carolyn Bagnall
2 years ago
Hinkle Outdoor Living built a decorative hardscape for me, with pavers, large rocks and wind sculptures. The people who worked on the job were very helpful and placed things exactly as I wanted them. The result is a work of art.
Cheryl Schmidt
2 years ago
We did a large outdoor kitchen build!! (High 200k) Finished 8/2024. Although we had some communication issues during construction that led to some headaches; overall we absolutely love the space. We spend every family function and event outside and will enjoy this for the rest of our lives. So far a few things have come up (post construction) that have been addressed and fixed promptly and we are very happy with that. It’s good to know that the finished product is still followed up and taken care of after the bills are paid! And for that we are very happy!
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Mike Nordwald
2 years ago
As a next door neighbor to project they worked on the management, not the workers, was very disrespectful and did not fix damage they did to our property. If you question their damage to your property they move on to false claims behind your back and tell the employees on sight to minimize any efforts to fix problems. Not a company to hire if you want any neighbor relations when your done.
Hinkle brought our vision to life and created our perfect backyard oasis! Thank you!
What an excellent experience! Zach and his crew were very helpful in the planning stages, his design team came up with a design which complimented our existing deck, and they helped with suggestions on everything from paver type to firepit ideas. We LOVE our paver patio and gas firepit! The end result was better than we expected, and all employees were courteous and respectful during the work phases. HIGHLY recommend Hinkle Hardscapes!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Gary Starrett
4 years ago
The crew and Cody were very reponsive to our needs. They were always on site on time and worked diligently through the patio installation. I would refer them to a friend.
Photo from customer review
Response from the owner:Thanks Gary! It was a pleasure working for you guys!
We needed to have some repair work done on our front porch due to some drainage issues. We contacted Hinkle Hardscapes and they were able to create a design that we loved and fix the drainage issue at the same time. We enlarged and created a great outdoor space with a front patio. Ken walked us through different material options so we could make the best decision for our needs. The designer was happy to make changes to their original design to accommodate our elderly limited mobility family members. The construction team was great and left the site clean every day. I would definitely use Hinkle Hardscape again for my hardscaping needs.
Photo from customer review
J.C. Ganote
4 years ago
We recently had a large scale backyard project completed by Hinkle Hardscapes. From the initial design and several updates to the drawings for the project Hinkle's team was excellent to work with each step of the way. Our project included a large concrete pour to accommodate a hottub on one level and on another level a large concrete patio with a oversized fire pit. Along side of the patio area was a large deck that steps down to the concrete patio. Based on the backyard slopping I had to deal with, the design Hinkle came up with was about the only way I could best utilize my space. During the construction phase of the project, the workers were very focused on the work. All my questions and concerns were quickly responded to and dealt with on a professional level. The quality of the work was very superior and the several months we had to wait to get our project started was very much worth the wait. I highly recommend Hinkle Hardscapes for anyone else's project, they don't cut corners like some contractors do, and it's true, you do get what you pay for. Hinkle Hardscapes is not the cheapest company out there and I don't think that's what they want to be, but if you want the best and are willing to pay more to get your project done, you can't go wrong with Hinkle Hardscapes.
Megan Byrne
5 years ago
We have been so thrilled with our remodeled patio. We had actually contacted multiple contractors to get bids, and Hinkle Hardscapes was by far the most professional and had the best customer service we dealt with. I could not be happier with the result. We would recommend this company to anyone.
Steve Ramey
5 years ago
We could not be more pleased with the patio that Hinkle Hardscapes just installed for us. My first impression was the excellent and quick response to any email or question and this continued through the entire project. Secondly, the designer worked with us and had great ideas to enhance what we wanted. Also, any change was never a problem. Once the work started, having been in construction myself, I was doubly impressed with the crew led by Pedro and Cody. They were diligent, super accurate and were always ready to answer any question and make sure they did it just the way we wanted. In fact, the entire crew was hard working, regardless of the cold or the rain and making sure they left the work area neat and in order after the days work. I would highly recommend Hinkle Hardscapes as they will not disappoint.
Lisa M
5 years ago
I LOVE my backyard hardscape project designed and executed by Hinkle. I wanted to extend my patio, add a fire pit and stay within a certain budget. The 3D design came to life last Fall, and I can't wait to use it fully this year. The wait to get on the schedule was well worth the quality and the outdoor entertaining space I have gained.
Photo from customer review
Charles Hunter
5 years ago
Hinkle completed a patio/fireplace in my back yard for me. Kind of a tough site with a lot of slope and a lot of rock. They came up with custom design for the site that I think fits extremely well. Extremely pleased with it.
Kim Shoffner
5 years ago
We love our backyard "prairie paradise". Hinkle Hardscapes did an amazing job and we're thrilled with how everything turned out. Up front, Rebecca worked her magic on the computer. She captured our thoughts and ideas on what our dream backyard would look like and created a visual rendition of the plan. Then Cody and his crew transformed that visual into a reality. Our backyard is now our escape - a space to entertain friends and family or just shut out the hustle and bustle and enjoy some peace and quiet. From the stone columns around the deck, to the pool and waterfall, to the pergola and firepit, our backyard is now a space that we can use year round. We highly recommend Hinkle Hardscapes to anyone thinking about a backyard project.
Photo from customer review
Casey Redding
5 years ago
Looks beautiful, but poor quality. We hired Hinkle to pour a big round patio with a seating area and a grill station. We went ahead and went with the most expensive bid (Hinkle Hardscapes—just shy of $12,000). Problems from the very beginning… First, poured the patio 4 inches taller than the rest of the patio….lol (they fixed the mistake) Second, crew backed into our mailbox and just left it. Thank god we had a nest camera (they fixed after I showed them the footage) Third, crew left a huge HUGE hole in the concrete (hidden under the egress ledge so hard to see). Hole collects water and is now leaking into our finished basement. …now, of course, causing mold issues. Ken, the owner, said they’d come out and fix the hole…. That was 2 months ago. Again, nice people…. The end product LOOKS beautiful. But for 12k I never thought I’d end up with this many problems + water into the foundation.
Photo from customer reviewPhoto from customer review
Response from the owner:As Casey mentioned, he was kind enough to trust us to do a really nice hardscape project at his residence. As he mentioned, it did turn out BEAUTIFUL- thank you Casey! While we try to alleviate mistakes during construction, sometimes mistakes happen. We are really sorry about the crew bumping into the mailbox. As Casey mentioned, we fixed all mistakes as soon as possible, to ensure the end product turned out great. At Hinkle Hardscapes, we take great pride in making sure every project we do looks great- even if we have to go back and fix some mistakes without the homeowner incurring any additional costs, as Casey can attest. That was the case here. When Casey made us aware of the area missed by the trowel under the egress window a couple of months ago, we were in the middle of our busy season and we've been particularly short handed during COVID. I told Casey we would try to get out there as soon as possible- however, as he stated, that did take us a couple of months. We apologize for the delay in getting out there. Please let us know if there is anything else we can do to help.
Andrea
6 years ago
We used Hinkle Hardscapes for a complete patio overhaul (with firepit and seat wall) and we could not be happier. We used them in conjunction with a local deck company and both worked together really well. The design team at Hinkle helped illustrate our vision before they got to work and helped us develop the best setup for our deck and patio needs. The crew itself was excellent. They arrived on time and ready to work each day (even as temperatures dropped in December), and cleaned up each night. The communication with the foreman throughout the project was top notch -- he answered any and all questions we had and provided good insight on certain issues we hadn't thought about. Highly recommend this company!
Cindy Slagenweit
6 years ago
Edited: After just 3 months we started noticing cracks in the patio and after 6 months we had 5 or more cracks that were all 3 feet long or longer. Hinkle agreed to "fill" them, but we could not get anyone other than the foreman to come out and talk with us and see what the problem was. Just kept being told cracks will happen but that is why we replaced the concrete slab we had and salesman lead us to believe that cracks would not happen with their process. From our research, we don't believe the concrete cured properly in the winter temps and that's what's causing the issue. Also the "stamp" left rough edges and divots which they said was "normal" and we were told they wouldn't chip....they have! For the money we paid we expected better! (Project started timely and was completed quickly. Crew even went out of their way to make temporary access for our two "senior" pups. New stamped patio looks great and can't wait until the weather warms up to use it. From sales to the crew, everyone was friendly and easy to work with.)
Response from the owner:Cindy, I will be reaching out to you about your patio to come and take a look. We should be able to get this resolved for you. Thanks, Zach Hinkle
Shawn Furey
6 years ago
This was a wonderful experience from start to finish, and the final product is terrific. They took great pains to make sure my yard was kept in perfect shape while the project was being completed as well. I would recommend Hinkle to anyone looking for honest and professional work.
Jill Owens
6 years ago
I had a stamped concrete porch installed summer of 2020. Company was reliable and stayed true to the budget. When I had questions along the way they were answered in a timely manner. I was able to watch the process and did not see any signs of “cutting corners”. The quality is substantial and will last through all of our family porch memories - past, present, and future.
Kyle Bodenstab
6 years ago
Absolutely love our new patio. Had a great experience with Hinkle. Well worth the wait. The jobsite was clean and clear every evening and they took great care to limit any damage that might be caused by their heavier equipment. The great care and detail they took to build the fire pit is obvious and appreciated. Can't wait to fully enjoy our new patio next spring and summer.
Ron Jansen
6 years ago
Very pleased with your work. I often find myself setting on the patio listening to music when it's sunny and 50 degrees or above. Thanks for the cookies, a real surprise.
Nathan Larrabee
6 years ago
Hinkle Hardscapes was very thorough with the pre project planning and made sure that we would be happy with the design. The project was completed as planned and we are very happy with the results. There were a few minor issues with the finish of our patio but Hinkle Hardscapes were responsive to our concerns and addressed the issues to our satisfaction. Clean up was exceptional and we would definitely recommend Hinkle Hardscapes for any outdoor project.
Chris Parker
6 years ago
Very happy with how our patio turned out. The team who worked on it was very prompt, worked hard and met discussed timeline and budget. Would definitely recommend Hinkle to friends and family.
Angie Walker
6 years ago
We used Hinkle Hardscapes to build our dream backyard. From the first consultation to the project finish, we were nothing but happy with the customer service that Zach and his team provided. We have yet to be able to enjoy the pool as the project wasn't able to be completed until November, but we have gotten plenty of use out of the spa and fire pit during the winter months. Would recommend Zach and his team to anyone wanting to build an outdoor living space!!
Photo from customer reviewPhoto from customer review
Susan Ellis
6 years ago
We love our paver patio & fireplace, the entire project went smoothly, even with a sudden snowstorm last fall! The workers were unbelievable, courteous & hardworking! Everyone we dealt with went above & beyond & we couldn’t be happier. We recommend them 1000%.

Video Testimonials

I was drawn to Hinkle Hardscapes. You know, when you’re spending a lot of money, sometimes, even if you are spending a few extra dollars, you know it’s gonna be done right and it’s gonna be done professional. And it helps make the process and you know that the money that you’re spending is well worth it.
John and Heather
We were six to eight weeks out when we started and it’s worth it. They know what they’re doing. Don’t go with the easy quick options, this is something that’s worth the time and money and everything else you put in this.
Corey
Working with Hinkle Hardscapes was very good. Everybody was very responsive. We asked quite a few questions, but everyone always had the right answers for us, if they didn’t know they’ll go get the answers and bring it back to us.
Anita Glenn
We had a couple of hiccups with some measurements that we didn’t get quite right for the hot tub and they had to make some changes the day that they were taking everything out. And there were no problems, they had it fixed in like 15 minutes. Everything got taken care of. Hinkle hardscapes did a great job and I would suggest them to anybody!
Avi

Reviews Across the Web

Google Reviews

4.8/5 ⭐ out of 144 Reviews

Angi Reviews

4.6/5 ⭐ out of 46 Reviews

Houzz Reviews

4.4/5 ⭐ out of 12 Reviews

HomeAdvisor Reviews

4.8/5 ⭐ out of 11 Reviews

Facebook

Recommended by 88% of 27 reviewers

Award-Winning Backyard Design

Praise for Hinkle Outdoor Living.